Privacy policy

This Privacy Policy governs the websites operated by Blazing Sands (Pty) Ltd (trading as Blazing Designs), including the website located at Blazingdesigns.co.za (the "Site"). By using the Site, you (referred to herein as “you” or the “User”) agree to the terms set out herein and consent to the collection and use of your personal information as outlined in this Privacy Policy.

1. What is considered personal information?

For the purposes of this Privacy Policy, “Personal Information” includes any information that can be used to personally identify the User and may include information such as your name, address, email address, billing information,contact details, account information and other personal details.

2. Purpose of collection and use of Personal Information

We may collect and store Personal Information to inter alia send you communications (including newsletters), respond to your inquiries, for administrative or marketing purposes, and provide information or services you request. In addition, your Personal Information may be used to process a transaction or query or verify your identity. We may also use the information to provide personalized content and advertisements.

3. Usage Data

We automatically collect certain usage data to understand how users interact with our Site. This may include device information, information about your network connection, browser type, IP address, pages viewed, and duration of visits and other information. We use cookies, pixels, web beacons and similar technology to enhance user experience.

Google Analytics

We use Google Analytics to analyze our Site’s usage. This service uses cookies to collect data, such as your IP address and the pages you visit. For more information about Google's privacy policy and opting out, visit Google's websites.

4. Information we Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

5. Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site (including to remember your actions and preferences), to run analytics and better understand user interaction with the services and products (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

6. How We Share Your Information

We may use Service Providers to perform services on our behalf, and, in order to do so, we may be required to provide them with the necessary information to perform these services which may include your Personal Information. You accordingly consent to us sharing your Personal Information with our third party service providers for these purposes. In such instances, the Personal Information shall only be shared for the purposes for which it was provided to us and to the service providers on a “need to know” basis. In addition to service providers, your information may be shared with affiliates or otherwise in our corporate group or in connection with a corporate restructuring or business transaction.

7. Other Authorized Disclosures

We may disclose your information in response to legal processes, to protect our rights, or in connection with a sale or merger of our company or for any other lawful purpose (including sharing your Personal Information with our legal advisors to the extent necessary.

8. Protection of the User’s Personal Information

We have internal policies in place to ensure that all information provided to us is protected. We are not permitted to make use of your Personal Information for purposes which are not provided for in this policy. Reasonable measures are in place to protect the User from any loss, misuse or unauthorised access to its Personal Information. Notwithstanding, no security mechanism is 100% secure and we will not be liable for any damages suffered by you as a result of any hacking or unauthorised access to our Site, save where caused as a result of our gross negligence or wilful misconduct.

9. Information Retention

We will store your Personal Information and other data for as long as it is necessary to provide the services to the User or others or for so long as is required in terms of applicable laws. Your information will be destroyed once it has become obsolete, unless we are required to retain it in terms of any applicable laws.

10. Your Rights and Choices

You have the following rights regarding your Personal Information:

Right to Access: You can request a copy of the Personal Information we hold about you.
Right to Rectification: You can update or correct any inaccurate or incomplete information we hold about you.
Right to Erasure: You may request that we delete your Personal Information, subject to any legal or contractual obligations we may have to retain it.
Right to Object: You may object to the processing of your Personal Information for certain purposes, such as direct marketing.
Right to Data Portability: You can request to transfer your Personal Information to another entity.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

11. Links to Other Sites

Our Site may contain links to third-party websites..We do not control these other online platforms and are not responsible for their content, their privacy policies, or their use of your Personal Information. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed via the Services.If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

12. Children's Privacy

We do not knowingly collect information from children under 18. If we become aware of such collection, we will delete the information.If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

13. Data Processing

Your Personal Information may be processed and stored in the United States. By using our Site, you consent to this processing.

14. Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review our policy regularly.

15. Complaints, Questions and Opt Out

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

If you have questions or comments regarding this Privacy Policy, please contact us at keith@blazingsands.co.za. We will not disclose Personal Information to third parties for their direct marketing purposes without your consent. If you wish to opt out of having your Personal Information disclosed to third parties for their direct marketing purposes, please contact us.

Effective Date: 02 June 2024